FAQs - IT Solutions

How much do the tools cost?

The cost of the tools depends on the size of the organisation (amount of users) and the specification. Most of our tools are built bespoke to each customer’s requirements. Once we have established your requirements we will be able to give you a price. We are always told by our clients that our products are very reasonably priced. For most of our existing packages we charge £5000 per Local Authority for a 2 year license.

How is 2develop accessed?

All of our products are accessed via a unique username and password through either the 2develop website or alternatively it can be put on your own website. Access is therefore available 24/7 to all users. You will be allocated your own profile so the pages can be branded to your requirements.

How do I know our data will be safe?

2develop uses a secure server, all data is 128 bit encrypted and protected. Data is backed up nightly and distributed to locations to ensure there is never any loss of data. 2develop is password protected, therefore only approved users can access. Accounts can be locked if a user needs to be removed or there is ever a breach of security.

Can I get a demonstration of one of your products?

Yes, we can offer an onsite demonstration or allocate you a demonstration account and take you through this over the phone.

I am having problems logging on to Identifit or 2develop, what do I do?

Please ring our helpdesk on 01904 612231 and we can help you directly. Please have your username and password ready.